Alejandra Guzmán's concert at the Guadalajara Arena has been postponed until 2026.

Alejandra Guzmán's concert at the Guadalajara Arena , which was scheduled for July 11, 2025 , has been postponed to March 13, 2026.

The event promoter Zignia Live said in a statement that the decision was made after discussions with the Guadalajara City Council, where the safety of attendees was prioritized. It also noted that the date of the concert is beyond Alejandra Guzmán's control.

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For those who purchased their tickets for July 11 at the Guadalajara Arena, they can use them for the new date without any changes. However, those who decide to request a refund can do so as follows:

Only from May 24, 2025 to July 15, 2025, the following requirements must be sent to the address: [email protected] to begin the refund process. It is important to include the following in the subject of the email: ARENA GDL 2025 REFUNDS

Physical Tickets:

Official identification (INE or Passport)
Legible and complete image of the tickets

Digital or Non-Printed Tickets:

Official identification (INE or Passport)
QR code screenshots (digital ticket only)
Purchase confirmation email in PDF format

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Email response time is 4 to 7 business days. Please note that the only refundable charges, according to the sales policies listed on the back of your tickets, are: